Information Services

Technical Overview

Service offering

Current Students; Alumni mailboxes are not deleted after separation from WSU

Mailbox Provisioning

Admitted and Enrolled students

Adds displayed

No (ads for alumni may be added in at a later date)

Mailbox Size

10 GB

Warning Quota

9 GB; Mailbox quota warning message is issued.

Send Quota

9900 MB; Mailbox quota prohibits receiving new messages.

Send/Receive Quota

10 GB; Mailbox quota prohibits receiving new messages.

Mobile access to Web services 

Windows Live for Mobile, Outlook Live mobile access through Exchange ActiveSync, POP, and IMAP

Max number of attachments per message

An email message can contain a maximum of 125 file attachments

Max attachment size 

20 MB 

Blocked attachments

http://help.live.com/Help.aspx?market=en-US&project=MailFull&querytype=topic&query=WL_Mail_TROU_CantDownload.htm#faq2

Max message size

25 MB; The total message size must be under 25 MB (Sent & Received)

Max Recipients per message

5000; The total message size must be under 25 MB; The actual limit enforced by Outlook Live (OWA) is 100 recipients per message. A public group is counted as a single recipient.

Throttling

POP3 or IMAP4 configured with an OutlookLive SMTP server is limited to sending messages is 25 messages per minute

Aggregate multiple email accounts 

POP

Insert email message as attachment

Yes

Secure Connection 

Yes

Email encryption 

Yes

Deleted message recovery (DIR)

30 Days

Recovery of message aged out of DIR

None

Message delivery confirmation

Delivery receipt, read receipt 

Email forwarding 

Yes (Optional)

“Push” email for mobile phones 

Yes. Exchange ActiveSync and support for IMAP4 IDLE command.  ActiveSync licensees: (http://www.microsoft.com/exchange/2007/evaluation/features/owa_mobile.mspx)

Synch contacts, calendar, tasks on mobile phone 

Yes, via Exchange ActiveSync 

Synch calendars with Outlook 

Yes

Shared calendars

Yes

Online file storage

25 GB Windows Live SkyDrive

Instant messaging

Integrated with Outlook Live or Windows Live Messenger

Blogs 

Windows Live Spaces 

Offline blogging tools 

Windows Live Writer 

Mobile alerts 

Mobile reminders with Outlook Mobile or Windows Live Alerts 

Desktop sharing 

Microsoft SharedView

ITS Support Level (Service/Availability)

OutlookLive service only / WSU Employees and Students

ITS Support phone

509-335-HELP (4357)

ITS Support website

http://email.wsu.edu/outlooklive.html

MS Support Level (Service/Availability)

OutlookLive service only / WSU Employees and Students

MS Support website

http://help.outlook.com & http://go.microsoft.com/fwlink/?LinkId=116848

MS Premier Support Level (Service/Availability)

OutlookLive service Only / ITS Support Personnel

 

Information Technology Services, PO Box 641222, Washington State University, Pullman WA 99164-1222 509-335-4357, Contact Us